Last updated: March 15, 2026

GameExpo Canada ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, attend our events, or interact with our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our events or exhibitions
• Subscribe to our newsletter
• Contact us through our website forms
• Create an account on our platform
• Participate in surveys or promotional activities
• Apply to exhibit at our events

This information may include your name, email address, phone number, company information, mailing address, and payment details.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and geolocation data
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our site
• Device identifiers

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Event Management: Processing registrations, managing attendee lists, and facilitating event logistics
• Communication: Sending you updates about our events, industry news, and promotional materials
• Customer Support: Responding to your inquiries and providing assistance
• Website Improvement: Analyzing usage patterns to enhance user experience
• Marketing: Personalizing content and advertisements based on your interests
• Legal Compliance: Fulfilling legal obligations and protecting our rights
• Business Operations: Processing payments, managing partnerships, and conducting business analysis

3. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, including:

• Payment processors
• Email marketing platforms
• Event management systems
• Analytics providers
• Cloud storage services

Business Partners

With your consent, we may share information with sponsors, exhibitors, and other partners to provide you with relevant opportunities and services.

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of GameExpo Canada, our users, or others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Secure hosting and backup systems

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy in a portable format.

Correction and Update

You can request correction of inaccurate or incomplete personal information.

Deletion

You may request deletion of your personal information, subject to certain legal and business requirements.

Opt-Out

You can opt-out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

Restriction and Objection

You may request restriction of processing or object to certain uses of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain website features and functionality.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you of material changes via email or website notice
• Provide you with the opportunity to review the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Canada and the Province of Ontario. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Ontario.